HELP AND INFORMATION

Find answers to the most common questions about our products. Can't find yours? Contact us directly.

General questions

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Which product is suitable for me?

It depends on your symptoms:

Bloating and heaviness after meals - Multi Enzyme Complex. Contains protease, lipase, amylase, and lactase to break down all macronutrients.

Discomfort after dairy products - Lactase Extra Strength. Breaks down lactose directly, without affecting digestion as a whole.

Disrupted microbiome after antibiotics, general discomfort - Advanced Probiotic Complex. 50 strains, 200 billion CFU of live bacteria.

Chronic discomfort, leaky gut, intestinal barrier - Tributyrin. A better form than regular butyrate.

For complex issues, see our page Which product is right for me?

Yes. All products are compatible and designed to complement each other. Popular combinations:

Digestive Comfort: Multi Enzyme Complex + Lactase - for complete enzyme coverage during meals.

Microbiome Reset: Advanced Probiotic + Tributyrin - for microbiome balance and strengthening the gut barrier simultaneously.

Complete Gut Support: Advanced Probiotic + Multi Enzyme + Tributyrin - a comprehensive program for 60-90 days.

Check out our ready-made programs and packages.

It depends on the product:

Lactase and Multi Enzyme Complex work directly during meals. The effect is noticeable from the first use.

Advanced Probiotic Complex requires 2-4 weeks to establish microbiome balance. Some customers notice improvement earlier, and with regular use, the effect deepens.

Tributyrin gradually supports the intestinal barrier. We recommend a minimum of 30-60 days of regular use for optimal effect.

Yes. All formulas are developed for safe use in healthy individuals. They are produced in the EU according to GMP (Good Manufacturing Practice) and HACCP standards.

In case of specific health issues, pregnancy, breastfeeding, or medication use - consult a doctor before use.

The products are not intended for the diagnosis, treatment, or prevention of diseases.

With proper use, side effects are minimal. At the beginning of probiotic intake, a temporary mild stomach upset or change in bowel movements may be observed - this is a normal adaptation process that passes within 3-5 days.

Enzyme products (Lactase, Multi Enzyme) are usually very well tolerated. If you have a more sensitive stomach, start with a smaller dose.

Advanced Probiotic Complex

Most probiotics on the market contain 1-5 strains with low concentration. Advanced Probiotic Complex contains 50 different strains and 200 billion CFU of live bacteria - a concentration that is clinically relevant.

The multi-strain approach covers various functional niches in the microbiome, approaching the natural diversity of a healthy person. It includes Bifidobacterium, Lactobacillus, Saccharomyces boulardii, and spore strains.

Yes - Advanced Probiotic Complex is especially suitable after antibiotic therapy. Here’s why:

Saccharomyces boulardii - yeast, not bacteria. It is not destroyed by antibiotics and helps prevent diarrhea associated with antibiotic therapy.

Spore strains - form protective spores, survive better in aggressive environments.

We recommend taking it simultaneously with the antibiotic (with a 2-3 hour gap) and for at least 4-6 weeks after completing the course.

Dosage: 2 capsules daily.

When: In the morning with food or in the evening after dinner. Both are suitable - the important thing is to take it at the same time every day.

Duration: Minimum 30 days for initial effect. For lasting results - 60-90 days. In case of chronic issues - long-term use.

Storage: Check the instructions on the packaging. The spore strains are thermally stable, but for maximum viability of all strains, we recommend refrigeration after opening.

Yes. Advanced Probiotic Complex is safe for long-term use. For people with chronic intestinal issues, frequent infections, or compromised immunity - prolonged use is recommended.

The body does not develop a dependency on probiotics. If you stop taking them, the levels of probiotic bacteria gradually normalize according to your diet and lifestyle.

Scientific research shows that certain probiotic strains help with symptoms of IBS - bloating, gas, alternating constipation and diarrhea. Advanced Probiotic Complex contains strains that have demonstrated effects on IBS.

Important: we do not make medical claims. The product supports the gut microbiome but is not a medicine. If diagnosed with IBS, consult a gastroenterologist.

Lactase Extra Strength

The main symptoms of lactose deficiency are: gas, bloating, cramps, and diarrhea within 30 minutes to 2 hours after consuming dairy products. The symptoms depend on the amount of lactose and the degree of deficiency.

About 65% of the world's population has reduced lactase activity after early childhood. The prevalence among Europeans is lower (~35%), but in people from Asia, Africa, and the Middle East, it can reach 70-90%.

For an accurate diagnosis, consult a doctor.

ALU (Acid Lactase Units) is a standardized unit of measurement for the enzymatic activity of lactase in an acidic environment (stomach).

20,000 ALU is a high activity level. Many products on the market offer 3,000-9,000 ALU, which may be insufficient when consuming more dairy products (pizza with a lot of cheese, milk, ayran).

Lactase Extra Strength with 20,000 ALU provides complete breakdown even during more intense meals with lactose.

Immediately before or at the very beginning of a meal containing dairy products.

It is important for the enzyme to be in the small intestine at the time when lactose arrives. Taking it after a meal has a significantly reduced effect.

When eating with friends or at a restaurant - take the tablet with the first bite.

No. The purpose of Lactase is exactly the opposite - to allow you to eat dairy products without discomfort. With the correct dosage and intake during meals, you can consume normal amounts of milk, cheese, yogurt, and other dairy products.

If you consume a very large amount, you may need to take an additional dose - monitor how your body reacts.

Lactase Extra Strength is specialized only for lactose. Ideal if the main issue is milk intolerance.

Multi Enzyme Complex is broad-spectrum - it contains lactase plus protease, lipase, amylase, and many other enzymes. A better choice if you experience general heaviness after eating, regardless of the type of food.

If you have both issues - you can combine them.

Multi Enzyme Complex

Multi Enzyme Complex contains a wide range of enzymes:

Protease - breaks down proteins from meat, legumes, dairy products.
Lipase - breaks down fats from butter, nuts, meat.
Amylase - breaks down carbohydrates and starches from bread, potatoes, pasta.
Lactase - breaks down the milk sugar lactose.
Cellulase, hemicellulase - break down plant fibers.
Invertase - breaks down sucrose.

The dosages are clinically relevant for standard nutrition.

During meals - with the first bite or just before. The enzymes need to be in the stomach along with the food to participate in digestion.

Taking them after a meal is less effective, as the digestive process has already begun without them.

You can take it with any heavier meal or regularly with your main meals.

In cases of chronic enzyme deficiency (e.g., exocrine pancreatic insufficiency) - yes, the enzyme complex can significantly improve digestion. However, in these cases, medical supervision is also important.

For milder issues - heaviness after meals, gas, bloating from specific foods - Multi Enzyme Complex is an effective tool for support.

Yes, Multi Enzyme Complex is safe for daily use. The body does not stop producing its own enzymes when taking additional ones - enzyme supplements do not create dependency.

Many people take it only with heavier meals (restaurant, holiday lunch), and not necessarily with every meal.

Tributyrin

Butyrate (butyric acid) is the main energy substrate for the cells of the colon. It is critical for a healthy intestinal mucosa, normal permeability, and immune response.

The problem with classic butyrate as a supplement: unpleasant taste and smell; it breaks down in the upper gastrointestinal tract before reaching the colon.

Tributyrin is an ester of three butyrate molecules. It is stable, tasteless, and odorless, breaks down slowly, and releases butyrate directly in the colon - where it is most needed.

Tributyrin is suitable for:

People with chronic intestinal discomfort - a constant feeling of instability or sensitivity in the intestines.
People with intestinal permeability (leaky gut) - symptoms such as digestive issues, food sensitivities, fatigue.
People with inflammatory bowel diseases (after consulting a doctor).
People who want to maintain a healthy intestinal mucosa in the long term.

Yes, and it is recommended. Tributyrin and Advanced Probiotic Complex complement each other perfectly:

The probiotics support the function of the microbiome - which bacteria live there and how they work.

Tributyrin supports the structure of the intestinal wall - strengthening the cells, reducing permeability.

This combination is our Microbiome Reset program. You can take them simultaneously.

For visible results, we recommend a minimum of 30-60 days of regular use. The intestinal barrier gradually restores and requires consistent intake.

In cases of chronic issues, long-term use is safe and recommended. Tributyrin is a natural metabolite produced by healthy intestinal microflora.

Reception and safety

The products are designed for adults. For use in children, consult a pediatrician or family doctor, especially for probiotics in young children.

During pregnancy and breastfeeding, it is necessary to consult a doctor before taking any dietary supplements, including our products.

When taking anticoagulants, immunosuppressants, or other medications - consult a doctor. Probiotics in certain immunosuppressed patients require attention. During antibiotic therapy - take the probiotic with a 2-3 hour gap from the antibiotic dose.

Check the label of each product for a complete list of ingredients and potential allergens. If you have a known allergy to yeast (Saccharomyces) - be cautious, as Advanced Probiotic Complex contains Saccharomyces boulardii. If in doubt - consult a doctor.

Orders and Delivery

Orders are processed within 1 business day. Delivery usually takes 2-3 business days for Bulgaria. If you order on a Friday or before a public holiday, expect delivery the following business week.

If you are not satisfied with the product or have a problem with your order - contact us on the contact page or by email. We review each case individually and find a solution.

We are currently working on implementing subscription orders for regular customers. For now, you can order directly from the website. Subscribe to our newsletter - you will be the first to know when the subscription program launches.